Watch this video tutorial to see how to export your order / customer checkout data using Zapier to a webhook. Or scroll down for a written tutorial!
Step 1: Order alerts
To send customer checkout data elsewhere e.g. your app, a spreadsheet, your website, you will need a Zapier webhook. A webhook is essentially a url where your chatbot will send information and from where, you can then send it to any other location of your choice.
After you’ve set up your chatbot, head to Build > Ecommerce Settings and under Order Alerts select Zapier Webhook. Click Save. At this point, leave the webhooks text box blank as we haven’t created a webhook yet.
Step 5: Choose where to send your order!
Some examples of the integrations possible:
- Integrate your chatbot with your native Android or iOS app
- Save customer emails to a mailchimp list or to any other email marketing software
- Send your customer order confirmation emails. Watch video tutorial
- Send your delivery/fulfillment team order alerts via email. Watch video tutorial (same as above – you can copy the same email to any number of people)
- Send your customer an order confirmation text
- Save leads to a database or CRM
- Save leads to a mailing list
- Save customer order details or leads in Google Sheets