PRIVACY POLICY

ZEBO TECHNOLOGIES INC.

LAST UPDATED: 5th May 2018

Zebo Technologies Inc

 

This Privacy Policy to read and used in conjunction Terms of Service (the “Terms”). Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Terms. Throughout this Privacy Policy, we will refer to you as “you” and we will refer to Zebo Technologies Inc and its affiliates and subsidiaries as “we”, “us”, or “Zebo”.

 

Definitions

“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.

 

Personal information

 

To use our platform, you will need to provide us with a valid email address, your full name and phone number and you may be able to choose a username. Depending on the service chosen, Users may be asked for, as appropriate, shop name, email address, mailing address, phone number, billing and payment information (including billing address, telephone number, credit card information), and other identification information. Zebo may contact individual shop owners to confidentially request more information about their shops or items listed on the Site, or to ensure compliance with our rules and applicable law.

We may collect Personal Information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, set up a shop, place an order, fill out a form, enter a competition, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Non-personal identification information we collect may include the IP address and cookies and data about which pages you visit on the Site. We may combine this automatically collected information with other information we collect about you. This information helps us to prevent fraud and keep the Site secure, analyze and understand how the Site works for members and visitors, and provides a more personalized experience for members and visitors.

Some members or visitors may connect to Zebo or register a Zebo account using an external third-party application, such as Facebook. Zebo may receive data from those connected third-party applications. When you connect your account to an external app, you will be granting Zebo permission to receive information from the third-party applications. You can also choose to share some of your activity on Zebo on certain social media networks which are connected to your Zebo account.

 

When interacting with our chatbots, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you:

 

Sign up to our Service

Use the Service and linked third party products and services. The Service will link to your designated Facebook page and we will collect information including Personal Information from such social media website and we reserve the right to collect information from any other linked third party services.

Using the Service. We collect information you post through the Service. For example, when you interact with other Users by submitting Your Content, the Service will collect the information you provide in such submissions, including any Personal Information.

Communicate with us

Interact with our chatbots

We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.

Cookies, Automatic Data Collection, and Related Technologies. The Service collects and stores information that is generated automatically as you use it, including how it is used, your preferences and anonymous usage statistics.

When you visit the Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Service may not work properly.

By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, surf the chatbot, or use certain other chatbot features in the following ways:

 

To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.

 

To personalize user experience e.g. provide recommendations to you

 

To improve our Site: we may use feedback you provide to improve our products and services.

 

To process payments

 

To improve the chatbot and the user experience

 

Better understand our users’ demographics, interests and behaviors

 

Enhance other information we have about you to help us better understand you and determine your interests

 

Manage our everyday business needs, such as auditing, administration of our Services, forum management, fulfillment, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Service, or to comply with the law

 

Calculate the total number of visitors to our Services and to each page or feature of our Services.

 

Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.

 

Permission

We may disclose your Personal Information with your permission.

Security of your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure such information.

By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you.

 

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Information

Information unless we provide users with advance notice. This does not include chatbot

hosting partners and other parties who assist us in operating our chatbot, conducting our

business, or serving our users, so long as those parties agree to keep this information

confidential. We may also release information when its release is appropriate to comply with the law, enforce our chatbot policies, or protect ours or others’ rights, property or safety.

 

However, non-personally identifiable visitor information may be provided to other parties

for marketing, advertising, or other uses.

 

When Required By Law

We recognize that information related to your orders could contain private information. However, we may be required to disclose your information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our Services, prevent fraud, comply with the law, respond to legal process, or a request for cooperation by a government entity.

 

We collect your email address in order to:

  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 

Children’s Privacy

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at support@zebo.io. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

 

International Users

By using the Service, you will transfer data to the United States.

 

By choosing to visit the Website, use the Service or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of California, without regard to its conflict of law provisions. You and Zebo agree to submit to the personal and exclusive arbitration of any disputes relating to your use of the Service under the rules of JAMS. Any such arbitration, to the extent necessary, shall be conducted in San Mateo County in the State of California. You agree to not sue Zebo in any other forum.

You also acknowledge and understand that, with respect to any dispute with the Released Parties arising out of or relating to your use of the Service or the Agreement:

YOU ARE GIVING UP YOUR RIGHT TO HAVE A TRIAL BY JURY;

YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE; AND

YOU MUST FILE ANY CLAIM WITHIN ONE (1) YEAR AFTER SUCH CLAIM AROSE OR IT IS FOREVER BARRED.

IF YOU ARE VISITING WEBSITE OR PLATFORM OR USING THE SERVICE FROM THE EUROPEAN UNION OR ANOTHER REGION WITH LAWS GOVERNING DATA COLLECTION AND USE, PLEASE NOTE THAT YOU ARE AGREEING TO THE TRANSFER OF YOUR INFORMATION TO THE UNITED STATES AND PROCESSING GLOBALLY. BY PROVIDING YOUR INFORMATION YOU CONSENT TO ANY TRANSFER AND PROCESSING IN ACCORDANCE WITH THIS PRIVACY POLICY.

 

 

Changes to This Privacy Statement

Our Services may change from time to time. As a result, we reserve the right to update or modify this Privacy Statement at any time and from time to time without prior notice. Please review this Privacy Statement periodically by visiting this webpage. We’ll post any policy changes on this page and if the changes are significant, we’ll email you If you object to any changes you must cease using our Services. This Privacy Statement was last updated on the date indicated at the top of this page. Your continued use of our Services after any changes or revisions to this Privacy Statement indicates your agreement to the terms of the revised Privacy Statement.

 

Payments

 

We are committed to keeping your financial information secure. By clicking the Pay and/or Buy and/or Checkout buttons, you authorize us to charge your card or PayPal account.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at support@zebo.io

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